This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, contact us, or hire KG Epoxy for epoxy flooring or related services. We wrote this in clear language so you can see what happens with your data. If anything here isn’t clear, reach out—details are at the end.

1) Who we are & how to contact us

KG Epoxy
1234 Industrial Park Dr, Suite 200, Columbus, OH 43215, USA
Email: info@kgepoxy.com
Phone: (716) 563-8097

2) What we collect

We collect information in three ways: you give it to us, we collect it automatically, and we receive it from third parties.

• You provide: name, contact details, project address, photos of the space, finish and timeline preferences, and messages. If you pay online, our payment processor collects billing details; we do not store full card numbers.
• Automatic: IP address, device/browser, pages viewed, session data, and approximate location via cookies and similar tech.
• From others: lead platforms, analytics vendors, payment processors, advertising partners, and public sources where allowed by law.

3) Cookies, analytics & ads

We use essential cookies to run the site and optional analytics (e.g., Google Analytics) to measure traffic. You can control cookies in your browser and, if shown, in our consent banner. We may run ads/remarketing that use pseudonymous IDs, not your name or phone number.

4) How we use personal information

• Provide quotes, schedule jobs, and deliver services
• Communicate about your project, invoices, and support
• Improve our website, marketing, and operations
• Prevent fraud, secure our systems, and comply with law
• With permission, showcase before/after photos of completed work

5) Legal bases (EU/UK visitors)

If you are in the EU/UK, we process data on: contract (quotes/services), legitimate interests (improving and securing services), consent (optional cookies/marketing), and legal obligations (tax/accounting).

6) Sharing information

We share data only with: service providers (hosting, analytics, email, payment processors, subcontractors under NDA), authorities when required by law, and a buyer/new operator in a business transfer. We do not sell personal information.

7) Retention

We keep records as long as needed to perform the work and meet legal, tax, and warranty obligations, then delete or anonymize.

8) Security

We use reasonable technical and organizational measures (HTTPS, access controls, least‑privilege accounts, vendor due diligence). No method is perfect; contact us if you suspect unauthorized activity.

9) Your choices & rights

• Marketing: unsubscribe any time or email us.
• Cookies: manage in your browser/consent banner.
• Access/Correction/Deletion: contact us for requests where applicable.
• U.S. state privacy (CA/CO/CT/VA and similar): request access, deletion, correction, or opt out of targeted ads/sharing. We do not sell personal info. We will verify your identity before fulfilling requests.

10) Children

Our services are not for children under 13 (or the age in your region). If a child provided data, contact us and we’ll delete it.

11) International transfers

If you access our site from outside the U.S., your data may be processed in the U.S. We protect it as described here and by applicable law.

12) Third‑party links

Our site may link to third‑party sites. Their privacy practices are their own—review their policies.

13) Changes to this policy

When we update this policy, we’ll change the effective date above. Material changes will be posted on this page.

14) Contact

Questions or requests? Contact us at info@kgepoxy.com or (614) 555-0198. Postal mail: 1234 Industrial Park Dr, Suite 200, Columbus, OH 43215, USA.

This document is provided for general information and does not constitute legal advice.